Welcome to Zivera Shop. We are committed to delivering your orders safely and on time across Pakistan.

Shipping Locations

We currently ship to all major cities and most towns across Pakistan.

Order Processing

• Orders are processed within 1–2 business days after order confirmation.
• Orders placed on Sundays or public holidays will be processed on the next business day.

Delivery Time

Estimated delivery times are:

• Major Cities: 2–5 business days
• Other Areas: 3–7 business days

Delivery times may vary due to weather conditions, courier delays, or public holidays.

Shipping Charges

• Shipping charges are displayed during checkout.
• We may offer Free Shipping on selected products or promotional campaigns.

Order Tracking

Once your order has been dispatched, you will receive a tracking number via email or SMS (where available). You can use this tracking number to monitor your shipment's progress.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) for eligible locations across Pakistan.

Please ensure someone is available to receive and pay for the order at the delivery address.

Incorrect Address

Customers are responsible for providing accurate shipping information. Zivera Shop is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

Damaged or Missing Items

If your order arrives damaged or if any item is missing, please contact us within 48 hours of receiving your package. Include your order number and clear photos (if applicable), and we will assist you promptly.

Delivery Delays

While we strive to deliver all orders on time, unexpected delays caused by courier services, weather conditions, or other unforeseen circumstances may occur. We appreciate your patience and understanding.

Contact Us

If you have any questions regarding shipping or your order, please contact our customer support team through our website's Contact Us page.